Tiếng Việt | English
Terms of Service - GOFA ChatBot
This is a translation for convenience. If it differs from the Vietnamese version, the Vietnamese version prevails.
By messaging the GOFA ChatBot automated assistant, you agree to the terms below.
1. Provider
- GOFA SOFTWARE CO.,LTD (CÔNG TY TNHH PHẦN MỀM GOFA), referred to below as "GOFA"
- Tax code: 0313314163
- Address: 490A Dien Bien Phu, Ho Chi Minh City, Vietnam
- Phone: 0973341574
- Email: vantu.hoang@gofa.com.vn
2. The service
GOFA ChatBot is an AI-powered automated assistant that answers and supports customers on Messenger. You can ask to speak with a staff member by sending "gặp nhân viên".
3. Limits of AI replies
Replies from the AI assistant are for reference only and may be inaccurate. Information about prices, contracts and service commitments is valid only when confirmed by GOFA staff or an official document.
4. Your responsibilities
- Do not send content that breaks the law or infringes the rights of others.
- Do not attack, overload or try to interfere with the system.
- Do not share passwords, payment card details or unnecessary sensitive data in the conversation.
5. Personal data
Your data is processed in accordance with the Privacy Policy.
6. Suspension and changes
GOFA may maintain, change or stop the service, and may block accounts that break these terms.
7. Governing law
These terms are governed by the laws of Vietnam.
8. Contact
Please send any questions to vantu.hoang@gofa.com.vn.